High
CVSS 7.2 Admin Panel Exposure Responsible Disclosure
Disclosure
Chatwoot Super Admin Panel Publicly Accessible
The Chatwoot instance at support.[vendor] exposes its Super Admin login panel at /super_admin/sign_in without any IP restriction or additional authentication layer. The Super Admin panel provides full control over all Chatwoot accounts, agents, conversations, and configuration
- Target
- NA Gift Card Supplier
- Category
- Admin Panel Exposure
- Channel
- Responsible Disclosure
- Disclosed
- 2026-03
Redaction note
Vendor identity withheld.
This finding is documented here as part of MemCyber’s public disclosure record. The vendor has been anonymized to a sector and region descriptor. Full technical detail — including root cause, reproducible proof-of-concept, remediation guidance, and vendor attribution where granted — is available to qualified prospects under NDA.
Coordinated disclosure
How we handled it.
- Reported to the vendor via Responsible Disclosure with a reproducible proof-of-concept.
- Triage + remediation window coordinated with the vendor security team.
- Fix verified before any public reference.
- This record published only after the embargo period closed.